• DynamicMatress.Com is all about Luxury, Value and Convenience, with one of the friendliest
  120 day In Home Trial.

  • From the day you receive your mattress you will have 120 days to sleep, watch TV and enjoy your new mattress
    before you decide if you’re happy with it.

  • 20 Year Non Pro-Rated Warranty ON ECO GEL - PURE TOUCH - MEMORY TOUCH  - One of the best in the mattress industry. Most
    companies will give only 10 year Pro-Rated or a 20 year warranty with the first 10 years only non pro-rated. Therapedic has a 20 year non pro-rated warranty on
    their flagship mattresses 10 year Warranty for our Bed-In-Box.Your Warranty will come with your new mattress explaining all the details, just fill it out and send it
    back to verify your purchase.
  • 10 Year Pro Rated Warranty ON MEMORY SENSE MEMORY FOAM MATTRESS.
  • 12 Year Pro Rated Warranty ON TIFFANY LATEX MEMORY FOAM MATTRESS.

  • If you decide that you want to return your mattress with in the 120 day sleep test, call our customer care department (  888-883-7721 ) for a RMA # number to start
    the return process.

  • A Customer Care associate will work with you to solve any of you concerns.

  • If we can’t make you happy, we will reimburse you 100% of the purchase price of your mattress with no restocking fees, or charges for the delivery to your home.

  • We will make all necessary arrangements for your mattress return.

  • All refunds will be done by Company Check sent to you by FedEx after the mattress is received at our warehouse.  

  • Most people experience an adjustment period before a proper decision can be made on comfort, so to be fair to all concerned a RMA # will
    only be available after 120 Days.

  • Please take time to do for height of your bed frame, foundation, and mattress. Make sure your new bed will fit in the room and up your staircase - we offer a Queen
    foundation ( Split ) in TWO pieces. Return delivery charges will apply for any returns due to no fits or height.

  • If you refuse to except your order after your order shipped you will receive 100% of the purchase price less round trip delivery charges. No restocking or other
    charges.

  • Pillows, Linens, Mattress Toppers  CAN BE RETURNED WITHIN 7 DAYS OF PURCHASE FOR A REFUND - CONTACT Customercare@dynamicmattress.
    com  for Warehouse return address. Return  shipping costs are paid by consumer.

  • Bed Frames and ERGO power bases are not returnable.

  • Foundations are not able to be returned. You will probably need the foundation for any mattress your decide to purchase and our foundations are built to a
    better standard found in most retail stores. A flat charge of $199.00 will be imposed for (2) Ex Long Twin - Full - Queen - King foundations if ordered and will be
    deducted from the order total.

  • We know that our mattresses are made with the latest materials available and are of the highest quality. Talk to our Customer Care Dept to
    help with any matters that concern you ..... We want you to be a satisfied customer and a customer for life please call us if you need any
    further information.
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